swerte Terms & Conditions

1. Acceptance of Terms

By accessing the swerte website, creating an account, or using any part of the platform — including games, payment features, and promotional tools — you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, you should not use the swerte platform.

These Terms apply to all users of swerte regardless of how you access the platform — whether through a desktop browser, a mobile browser, or the swerte mobile app. The same rules apply across all access methods.

swerte reserves the right to update or amend these Terms at any time. Continued use of the platform after changes are posted constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically.

2. Eligibility and Account Registration

To register and maintain an account on swerte, you must meet all of the following conditions:

• You must be at least 21 years of age.
• You must be physically located in and a resident of the Philippines.
• You must not be subject to any self-exclusion agreement or court order that restricts participation in online gaming.
• You must provide accurate, current, and complete information during registration.
• You must not already hold an active swerte account. Only one account per person is permitted.

swerte reserves the right to request additional documentation to verify your identity and age at any time. Failure to provide acceptable verification may result in the suspension or closure of your account and the withholding of any pending withdrawals pending investigation.

Registering on behalf of another person, or allowing another person to use your account, is strictly prohibited. Any account found to be in violation of this rule may be closed immediately.

3. Account Responsibilities

Once you have created a swerte account, you are solely responsible for all activity that takes place under your login credentials. This includes all bets placed, deposits made, withdrawals requested, and personal data submitted.

You must keep your password confidential and not share it with anyone. swerte will never ask you for your password via email, SMS, or any other channel. If you suspect that your account has been accessed without your authorisation, you should contact the swerte support team immediately at [email protected].

Account security features available to you include:

• OTP verification for login and sensitive account actions.
• SSL/TLS encryption across all platform connections.
• Session activity monitoring and automatic logout after inactivity.

swerte will not be liable for losses resulting from your failure to keep your login credentials secure, provided that the platform's own security infrastructure was not at fault.

4. Deposits and Withdrawals

All transactions on swerte are denominated in Philippine Peso (PHP). swerte does not accept or process transactions in foreign currencies, cryptocurrencies, or credit card payments for gaming purposes.

Accepted deposit and withdrawal channels include:

• GCash and Maya (Philippine e-wallets).
• Philippine online banking and bank transfers via supported local banks.

Deposits are typically credited to your swerte account promptly after confirmation from the payment provider. Processing times may vary depending on the channel used and network conditions.

Withdrawals can only be processed after your account has completed the full KYC (Know Your Customer) identity verification process. This requires submission of a valid Philippine government-issued ID — such as your national ID, passport, or driver's licence — along with any additional documents that swerte may request.

swerte reserves the right to conduct additional verification checks on transactions it considers unusual or potentially fraudulent. Withdrawals may be delayed or withheld pending the outcome of such checks. Minimum and maximum transaction limits apply and may be subject to change. Current limits are displayed within your account dashboard.

5. Gameplay Rules and Fair Use

swerte offers a range of gaming categories including live casino games, online slots, sports betting, eBingo, and online poker. All games are intended for personal entertainment only. The following rules apply to all gameplay on the platform:

• You must not use any automated software, bots, scripts, or third-party tools to interact with swerte games or the platform in any way.
• Collusion with other players — including sharing cards, coordinating bets, or any form of team play designed to gain an unfair advantage — is prohibited.
• Any attempt to exploit software bugs, glitches, or errors in game outcomes must be reported to swerte support immediately. Exploiting known or discovered errors for financial gain is grounds for account closure.
• Placing bets for the purpose of money laundering, fraud, or any other illegal activity is strictly prohibited and will be reported to the appropriate authorities.

swerte reserves the right to void bets, reverse transactions, and close accounts where fair use rules have been violated. All decisions made by swerte in relation to gameplay disputes are final, subject to any mandatory dispute resolution processes required under applicable law.

6. Bonuses and Promotional Offers

From time to time, swerte may make bonus offers, promotional rewards, cashback arrangements, or other incentive programmes available to eligible players. When such offers are available, they will be subject to their own specific terms and conditions, which will be communicated clearly at the time the offer is presented.

General conditions that apply to all swerte bonuses and promotional offers include:

• Bonuses are available to eligible accounts only. swerte reserves the right to determine eligibility at its discretion.
• Bonus abuse — including creating multiple accounts to claim offers, exploiting promotional mechanics, or any activity designed to generate profit from bonuses without genuine gameplay intent — will result in account suspension and forfeiture of bonus funds.
• Bonus funds and any winnings derived from bonus play may be subject to wagering requirements before they can be withdrawn. Specific requirements will be stated in the individual offer terms.
• swerte does not guarantee the availability of any particular bonus or promotion at any given time.

swerte does not publish unverified bonus percentages, cashback rates, or wagering multipliers on this page. Any specific figures will only appear in the terms of an active, clearly stated offer visible within your account.

7. Responsible Gaming

swerte takes its commitment to responsible gaming seriously. The platform is for adults aged 21 and above, and we encourage all players to treat gaming as a form of entertainment — not as a source of income or a way to recover financial losses.

The following responsible gaming tools are available to all swerte account holders:

• Deposit limits — Set daily, weekly, or monthly caps on how much you deposit into your account.
• Session reminders — Receive notifications after a set period of play to help you track your time.
• Cooling-off periods — Temporarily pause your account for a defined period if you need a break.
• Self-exclusion — Request a longer-term or permanent exclusion from the platform if you feel it is necessary.

If you feel that your gaming has become a problem, we strongly encourage you to use these tools and seek support. More information is available on the Responsible Gaming page. swerte does not and will never guarantee winnings or imply that any outcome is certain or predictable.

8. Privacy and Data

swerte collects and processes personal data in connection with your account registration, identity verification, transaction processing, and use of the platform. The way your data is handled is described in full in the Privacy Policy, which forms part of these Terms and Conditions.

By registering an account on swerte, you consent to the collection and use of your personal data as described in the Privacy Policy. You have rights in relation to your data, including the right to access, correct, and in certain circumstances request deletion of your personal information. Details on how to exercise these rights are outlined in the Privacy Policy.

swerte will not sell your personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification providers, and regulatory bodies where required by law or necessary to deliver the platform's services.

9. Account Suspension and Termination

swerte reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms and Conditions.
• Providing false, misleading, or incomplete information during registration or KYC verification.
• Suspicious account activity, including unusual betting patterns or transactions that suggest fraud or money laundering.
• Multiple account creation by the same individual.
• Failure to complete identity verification within a reasonable time when requested.
• Any activity that swerte reasonably believes constitutes a violation of applicable law.

If your account is closed for a breach of these Terms, swerte reserves the right to withhold any balance pending investigation. Where no breach is found, your remaining balance will be returned to you through the payment channel used for your most recent deposit, subject to standard verification requirements.

You may also close your account at any time by contacting swerte support at [email protected]. Voluntary account closure is subject to the same withdrawal and verification procedures that apply to standard withdrawals.

10. Changes to These Terms

swerte may update these Terms and Conditions from time to time to reflect changes in the platform, applicable laws, or operational requirements. When material changes are made, swerte will take reasonable steps to notify active users — for example through a notice on the platform or via the email address registered to your account.

The date at the top of this page indicates when these Terms were last updated. If you continue to use swerte after updated Terms have been posted, your continued use constitutes acceptance of those changes. If you do not agree to the updated Terms, you should stop using the platform and contact support to close your account.

For any questions about these Terms and Conditions, you can contact the swerte team at [email protected]. Queries are handled in English during standard business hours, with best-effort coverage outside those hours.